Frequently Asked Questions

** What types of slings do you offer?**
We specialize in handmade, custom slings for bass drums, tenor drums, and snare drums. Our slings are designed for comfort, durability, and style.

**Can I customize my sling?**
Yes! We offer a variety of customization options, including fabric colors, patterns, and personalized embroidery. If you have a specific design in mind, feel free to contact us for a custom order.

**What is the turnaround time for custom orders?**
Our typical turnaround time for custom slings is 2 weeks or less. This includes production and shipping. During peak seasons, production times may be longer, but we will notify you of any delays. Smaller orders may be delivered sooner. I highly encourage you to use economy shipping for cost-friendly delivery. 

**What materials do you use?**
We use high-quality, durable fabrics and materials that are designed to withstand regular use. Each sling is crafted with reinforced stitching for maximum strength and longevity.

**Do you offer bulk or group orders?**
Yes, we provide special pricing for bulk or group orders. Any orders over 7 or more for Bass/Tenor Straps, use Promo Code (PWRBULK5) for group rate.

** What is your return policy?**
We accept returns for defective or damaged products. Due to the custom nature of our products, we cannot accept returns for personalized items unless there is a manufacturing defect. Please inspect your order upon arrival and contact us within 7 days if there are any issues.

** Do you ship internationally?**
Yes, we offer international shipping. Shipping rates and times vary depending on the destination. Additional customs fees may apply.

**How can I contact you for additional questions?**
You can reach us through our contact page or by emailing us at slpowersling@gmail.com. We are happy to assist you with any questions or special requests!